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QuickLaunch Jobs 2020 For Freshers As Technical Support Engineer

QuickLaunch Jobs 2020 For Freshers As Technical Support Engineer

by Rohan

QuickLaunch Jobs 2020: 

About Company: QuickLaunch is the only AI-first identity and integration platform-as-a-service platform (IDaaS and iPaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization, access control and integration. QuickLaunch leverages AI to autodetect threats and step up authentication. More than 500 institutions and companies such as Jenzabar, Unifyed, OculusIT, New Mexico State University, Colorado Community College System, BlackBeltHelp trust QuickLaunch to protect and manage over 2,000,000 identities and integration to over 3,000 applications such as Salesforce, Adobe Creative Cloud, Box, Canvas, Blackboard, G Suite and Office 365. For more latest jobs regularly visit our site www.jobengg.in

QuickLaunch Jobs 2020 For Freshers As Technical Support Engineer

Company: Quicklaunch

Job Designation : Technical Software Engineer

Job Location : Gurgaon

Salary : Best In Industry

Experience : Freshers

Education Qualification : Any Graduate

Website : www.quicklaunchsso.com

Job Description

Coordinate between Intra Teams, Clients and support team to provide first class technical support to clientele in higher education
Ensure tickets are getting dispatched and addressed within SLA’s
Set-up, manage and coordinate client calls for the team
Ensure coordinating with inter, intra teams and clients to setup activities and calls as required
Share required data for management reporting with defined frequency; daily, weekly and monthly
Assign problems/tasks to tech support specialists
Regularly review and analyze the service boards and follow-up with inter team and client
Analyze situations and determine resources needed to solve them
Make decisions quickly, often with limited information

Preferred Skills: 

Knowledge and experience in MIS reporting, MS Office, CW Tool.
Self-starter, driven, productive and works well under pressure.
Good communication skills and the ability to work well with people at all levels are essential; must be customer focused.

How To Apply: QuickLaunch Jobs 2020 For Freshers As Technical Support Engineer- Click  Here To Apply Now

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